Contact us

Queenstown i-SITE Visitor Information Centre

Discover Queenstown’s premier Government-approved Visitor Information Centre, your ultimate resource for unlocking the best experiences of our stunning region. Our dedicated team is here to ensure your Queenstown experience is nothing short of extraordinary.

For impartial guidance on exploring Queenstown and its surroundings, turn to our team of friendly, multilingual experts. With a wealth of insider knowledge, we’re dedicated to providing tailored recommendations to enhance your experience.

From adrenaline-pumping adventures to serene escapes, we’re equipped with the local expertise to curate the perfect itinerary for your interests and budget.

Queenstown isite Visitor Information Centre

4.5

Based on 178 reviews

review us on

Cynthia Tjiong

00:44 21 Apr 24

Sandy was very friendly & helpful. She helped me book the bus to Wanaka and back to Queenstown. Thank you!

Cynthia B (Cycy)

01:02 20 Apr 24

Great welcome! Welcoming staff, giving all information directly. Cheaper than others in the city! We will come back to book here.

W L

05:18 02 Apr 24

Sandy helped us a lot looking into the best deal. It was certainly grateful having her working at i site. She was very informative and helpful.

Mandy Cheng

07:29 16 Mar 24

There are service staff who can speak Chinese and are very kind! Gave a lot of travel advice

Vivien H

02:56 12 Mar 24

Laurence CRAWFORD

20:12 03 Mar 24

I don’t have enough words to express my gratitude to Henry Mason, Amy and the whole team at isite Visitor information centre.Henry was so helpful, kind, generous, efficient and professional.He went out of his way to make my 3 remaining weeks in NZ a real dream.Not only did Henry book all my excursions such as a day trip to Milford Sound, an overnight cruise on Doubtful Sound, a fantastic helicopter flight in Franz Joseph but he also made all the reservations for my intercity bus journeys, all the great journeys of NZ :Interislander Cook Strait crossing, the 3 scenic trains (Transalpine, Coastal Pacific, Northern Explorer) making sure I had the best window seat each time, a fantastic meal on board.He even offered to book my accommodation.My NZ trip was AMAZING!!!It was simply perfect !!! Everything was so easy.I had such wonderful time thanks to all your work and organisation.THANK YOU SO MUCH !!!!

Raghu Murthy

00:49 04 Jan 24

What a fantastic service! Don’t have a plan but have couple of days in Queenstown- no worries at all, Devon at iCentre will sort it all out for you… yes you read that right!

Fay deng

01:54 07 Oct 22

Also joining others to show our deepest gratitude to Queenstown isite and give a shout-out for Sandy who helped us throughout the entire trip and made it one of the very best trips EVER! We are so lucky to have found this gem and we can’t thank Sandy enough. From the overall planning of the itinerary, arranging the most exciting activities, to car rental and tickets booking, Sandy was there every step of the way. She’s extraordinary level of care, diligence, and dedication has made huge differences. we would highly recommend Queenstown isite for your NZ trip needs! Thank you so much Sandy!